Responding to shopper complaints, Giant Food has made an amendment to its bag policy that was introduced three months ago for stores in the Washington, D.C. area.
Some customers, especially those who rely on public transportation, however, lodged complaints about the new rule, prompting Giant Food to change course. Bags that measure 14 inches by 14 inches by 6 inches are now allowed in stores as long as they are tagged upon entry and inspected when customers exit. The amendment does not apply to reusable bags. The changes went into effect on Aug. 15.